COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
TRIP PURPOSE
Trip Purpose Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg. 		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 
Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000
Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Home-based Work 92.9% 96.7% -3.8% 96.8% 98.8% -2.0% 45.9% 73.0% -27.1% 57.8% 73.0% -15.2%
Home-based School 0.0% 0.1% -0.1% 0.0% 0.0% 0.0% 0.0% 1.4% -1.4% 0.0% 1.4% -1.4%
Home-based Shopping 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.8% 3.7% -1.9% 2.4% 3.7% -1.3%
Home-based Social Activity 3.4% 0.0% 3.4% 0.0% 0.0% 0.0% 16.0% 8.8% 7.2% 17.6% 8.8% 8.8%
Home-based Personal Business 0.5% 0.0% 0.5% 0.0% 0.0% 0.0% 3.8% 1.0% 2.8% 0.6% 1.0% -0.4%
Home-based Work-Related 1.2% 0.8% 0.4% 1.3% 1.2% 0.1% 10.2% 3.0% 7.2% 11.6% 3.0% 8.6%
Home-based Other 0.4% 0.4% 0.0% 0.0% 0.0% 0.0% 2.9% 0.7% 2.2% 1.5% 0.7% 0.8%
Work-based 0.9% 2.0% -1.1% 1.9% 0.0% 1.9% 5.1% 1.7% 3.4% 5.7% 1.7% 4.0%
Non-Home/Non-Work-based 0.7% 0.0% 0.7% 0.0% 0.0% 0.0% 14.4% 6.8% 7.6% 2.9% 6.8% -3.9%
Total 100.0% 100.0% — 100.0% 100.0% — 100.1% 100.1% — 100.1% 100.1% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
Major Reasons for Using MBTA
Major Reasons for Using MBTA Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Convenience 84.3% 74.0% 10.3% 90.9% 81.4% 9.5% 90.5% 86.2% 4.3% — — —
Speed/Travel Time 69.9% 53.2% 16.7% 81.0% 46.9% 34.1% 60.9% 54.6% 6.3% — — —
Avoid driving/traffic 87.4% 82.6% 4.8% 90.6% 85.1% 5.5% 63.1% 59.3% 3.8% — — —
Avoid parking at destination 52.2% 27.1% 25.1% 56.9% 27.1% 29.8% 62.6% 37.6% 25.0% — — —
Environmentally Responsible 43.7% 17.6% 26.1% 57.2% 32.0% 25.2% 46.5% 22.8% 23.7% — — —
Less Expensive 20.5% 12.1% 8.4% 27.2% 37.0% -9.8% 27.7% 48.8% -21.1% — — —
Can Read/do work 73.4% — — 55.1% — — 35.6% — — — — —
Only Transportation Available 0.0% 1.5% -1.5% 6.4% 2.4% 4.0% 5.9% 6.1% -0.2% — — —
Other 19.2% 8.4% 10.8% 14.6% 3.7% 10.9% 18.8% 9.6% 9.2% — — —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
Alternate Means
Alternate Means Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Drive alone 66.0% 73.2% -7.2% 55.3% 50.0% 5.3% 43.1% 48.0% -4.9% — — —
Non-MBTA bus 0.6% 0.3% 0.3% 0.0% 3.7% -3.7% 8.7% 2.3% 6.4% — — —
Carpool/vanpool 4.0% 4.4% -0.4% 1.4% 5.5% -4.1% 8.5% 3.1% 5.4% — — —
Bicycle 0.6% — — 0.0% — — 2.1% — — — — —
Other MBTA Service 54.5% 18.5% 36.0% 63.6% 20.3% 43.3% 21.2% 11.7% 9.5% — — —
Other 0.6% 3.4% -2.8% 0.0% 20.3% -20.3% 44.8% 44.8% 0.0% — — —

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP ORIGINS BY CITY, TOWN OR NEIGHBORHOOD
HINGHAM BOARDINGS
Origin City, Town, or Neighborhood 2008 2000 Pct. Chg. 
Hingham 45.9% 34.5% 11.4%
Scituate 15.1% 20.0% -4.9%
Cohasset 14.1% 14.2% -0.1%
Weymouth 7.2% 9.6% -2.4%
Hull 5.6% 9.3% -3.7%
Norwell 4.4% 3.2% 1.2%
Marshfield 3.9% 6.3% -2.4%
Pembroke 1.1% 0.1% 1.0%
Duxbury 0.8% 0.3% 0.5%
Hanover 0.7% 0.6% 0.1%
Total Selected Origins 98.8% 98.1% 0.7%

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP ORIGINS BY CITY, TOWN OR NEIGHBORHOOD
HULL BOARDINGS
Origin City, Town, or Neighborhood 2008 2000 Pct. Chg. 
Hull 100.0% 98.8% 1.2%
Total Selected Origins 100.0% 98.8% 1.2%

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP ORIGINS BY CITY, TOWN OR NEIGHBORHOOD
CHARLESTOWN BOARDINGS
Origin City, Town, or Neighborhood 2008 2000 Pct. Chg. 
Boston: Charlestown 98.7% 96.6% 2.1%
Medford 1.3% 0.0% 1.3%
Total Selected Origins 100.0% 96.6% 3.4%

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
ACCESS MODES TO BOATS
Transportation Access Mode Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg. 		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
Walk Access 3.7% 0.4% 3.3% 18.8% 7.4% 11.4% 98.1% 96.2% 1.9%
Drive/Park Access 91.1% 94.4% -3.3% 56.3% 76.6% -20.3% 1.9% 2.7% -0.8%
Drop-off Access 4.0% 4.6% -0.6% 11.9% 9.9% 2.0% 0.0% 1.0% -1.0%
Taxi Access 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Shuttle/Van Access 0.0% — — 0.0% — — 0.0% — —
Bicycle Access 1.2% 0.4% 0.8% 5.3% 0.0% 5.3% 0.0% 0.0% 0.0%
Other Access 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Total Private Trans. 100.0% 99.8% 0.2% 92.3% 93.9% -1.6% 100.0% 99.9% 0.1%
Bus (MBTA or Other) 0.0% 0.1% -0.1% 7.6% 6.2% 1.4% 0.0% 0.0% 0.0%
Rapid Transit 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Boat 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Total Public Transportation 0.0% 0.1% -0.1% 7.6% 6.2% 1.4% 0.0% 0.0% 0.0%
Total All Access Modes 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
AVERAGE ACCESS TIME BY PRIVATE ACCESS
Access Time by Private Modes Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg. 		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
0 to 5 Minutes 16.6% 19.5% -2.9% 51.6% 50.0% 1.6% 60.8% 74.4% -13.6%
6 to 10 Minutes 31.6% 25.8% 5.8% 37.2% 43.8% -6.6% 32.2% 20.7% 11.5%
11 to 15 Minutes 24.0% 23.2% 0.8% 7.3% 2.5% 4.8% 4.8% 2.3% 2.5%
16 to 20 Minutes 16.6% 17.0% -0.4% 2.2% 1.3% 0.9% 1.8% 0.4% 1.4%
Subtotal 88.8% 85.5% 3.3% 98.3% 97.6% 0.7% 99.6% 97.8% 1.8%
21 to 30 Minutes 8.8% 12.4% -3.6% 1.7% 2.5% -0.8% 0.4% 0.0% 0.4%
Over 30 Minutes 2.4% 2.1% 0.3% 0.0% 0.0% 0.0% 0.0% 2.2% -2.2%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —
Average Private Access Time 13.5 13.9 — 7.3 6.8 — 6.0 6.1 —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
EGRESS MODES FROM BOATS
Egress Mode Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg. 		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
Walk Egress 94.0% 92.7% 1.3% 71.8% 78.8% -7.0% 88.3% 84.9% 3.4%
Drive/Park Egress 0.0% — — 0.0% — — 0.0% — —
Pick-up Egress 0.5% 0.3% 0.2% 0.0% 1.3% -1.3% 0.0% 0.0% 0.0%
Taxi Egress 0.8% — — 0.0% — — 1.9% — —
Shuttle/Van Egress 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Bicycle Egress 0.8% — — 4.7% — — 0.0% — —
Other Egress 0.0% — — 0.0% — — 0.0% — —
Total Private Trans. 96.1% 93.0% 3.1% 76.5% 80.1% -3.6% 90.2% 84.9% 5.3%
MBTA Bus 0.0% 0.2% -0.2% 0.0% 1.3% -1.3% 0.0% 0.0% 0.0%
Rapid Transit 3.5% 5.8% -2.3% 21.5% 17.5% 4.0% 9.4% 12.3% -2.9%
Boat 0.4% — — 0.9% — — 0.5% — —
Other 0.0% 1.1% -1.1% 0.0% 1.3% -1.3% 0.0% 2.7% -2.7%
Total Public Transportation 3.9% 7.1% -3.2% 22.4% 20.1% 2.3% 9.9% 15.0% -5.1%
Total All Access Modes 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
AVERAGE EGRESS TIME BY PRIVATE EGRESS
Egress Time by Walking Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg. 		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
0 to 5 Minutes 32.2% 26.9% 5.3% 5.8% 8.8% -3.0% 29.7% 32.9% -3.2%
6 to 10 Minutes 44.9% 47.8% -2.9% 42.9% 38.6% 4.3% 45.9% 49.5% -3.6%
11 to 15 Minutes 16.9% 17.6% -0.7% 28.9% 33.3% -4.4% 21.4% 14.4% 7.0%
16 to 20 Minutes 4.5% 4.2% 0.3% 12.1% 8.8% 3.3% 3.0% 2.0% 1.0%
Subtotal 98.5% 96.5% 2.0% 89.7% 89.5% 0.2% 100.0% 98.8% 1.2%
21 to 30 Minutes 1.3% 2.7% -1.4% 8.8% 8.8% 0.0% 0.0% 1.2% -1.2%
Over 30 Minutes 0.2% 0.8% -0.6% 1.5% 1.8% -0.3% 0.0% 0.0% 0.0%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —
Average Private Egress Time 9.1 9.9 — 13.4 13.7 — 9.4 8.9 —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP DESTINATIONS BY CITY, TOWN OR NEIGHBORHOOD - HINGHAM BOARDINGS
Destination City,
Town, or Neighborhood		 Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.
Boston: Financial/Retail 48.9% 61.2% -12.3%
Boston: Waterfront 11.4% 11.7% -0.3%
Boston: So. Boston Indust. 10.0% 6.2% 3.8%
Boston: Government Ctr. 8.5% 7.9% 0.6%
Boston: Downtown Unspec. 8.1% 0.1% 8.0%
Boston: Beacon Hill 2.5% 0.1% 2.4%
Boston: North End 2.1% 2.0% 0.1%
Boston: Park Square 1.4% 1.7% -0.3%
Boston: Prudential/Hancock 1.2% 1.3% -0.1%
Boston: Fenway 1.2% 0.2% 1.0%
Cambridge: Harvard Square 0.9% 0.7% 0.2%
Cambridge: Kendall/MIT 0.7% 2.0% -1.3%
Boston: Back Bay 0.5% 1.2% -0.7%
Total Selected Destinations 97.4% 96.3% 1.1%

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP DESTINATIONS BY CITY, TOWN OR NEIGHBORHOOD - HULL BOARDINGS
Destination City,
Town, or Neighborhood		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 
Boston: Financial/Retail 23.4% 40.7% -17.3%
Boston: Government Ctr. 16.4% 16.0% 0.4%
Boston: Waterfront 8.5% 6.2% 2.3%
Boston: Beacon Hill 6.4% 1.2% 5.2%
Boston: Downtown Unspec. 5.9% 1.2% 4.7%
Boston: North End 5.2% 4.9% 0.3%
Boston: So. Boston Indust. 4.8% 2.5% 2.3%
Boston: Fenway 4.5% 0.0% 4.5%
Boston: Prudential/Hancock 4.3% 2.5% 1.8%
Boston: Park Square 4.1% 4.9% -0.8%
Boston: Charlestown 3.8% 4.9% -1.1%
Boston: Longwood Med Area 2.6% 1.2% 1.4%
Boston: East Boston 2.0% 1.2% 0.8%
Boston: South End 1.9% 0.0%  
Boston: Back Bay 1.6% 3.7%  
Total Selected Destinations 95.4% 91.1% 4.3%

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
PERCENT OF TRIP DESTINATIONS BY CITY, TOWN OR NEIGHBORHOOD - CHARLESTOWN BOARDINGS
Destination City,
Town, or Neighborhood		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
Boston: Financial/Retail 44.2% 56.3% -12.1%
Boston: Waterfront 16.2% 14.6% 1.6%
Boston: Downtown Unspec. 9.2% 4.5% 4.7%
Boston: Government Ctr. 8.8% 5.5% 3.3%
Boston: So. Boston Indust. 5.6% 4.1% 1.5%
Boston: North End 4.3% 1.4% 2.9%
Boston: Prudential/Hancock 3.8% 3.2% 0.6%
Boston: Park Square 1.7% 0.9% 0.8%
Brookline: Chestnut Hill 1.5% 0.0% 1.5%
Boston: Back Bay 1.3% 1.5% -0.2%
Boston: South End 1.2% 0.0% 1.2%
Boston: Logan Airport 1.1% 0.6% 0.5%
Total Selected Destinations 98.9% 92.6% 6.3%

 

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
SOCIOECONOMIC DATA - AGE
Age of Riders Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
   17 and under (2000) — 0.0% — — 0.0% — — 0.7% —
18 and under (2008) 0.7% — 0.7% 0.0% — 0.0% 0.4% — -0.3%
   18 to 24 (2000) — 1.9% — — 1.3% — — 2.8% —
19 to 24 (2008) 2.6% — 0.7% 5.2% — 3.9% 0.7% — -2.1%
25 to 34 14.9% 24.3% -9.4% 6.6% 13.9% -7.3% 14.5% 36.6% -22.1%
35 to 44 31.7% 36.2% -4.5% 15.9% 38.0% -22.1% 14.4% 20.7% -6.3%
45 to 64 45.5% 35.7% 9.8% 66.7% 46.8% 19.9% 47.2% 31.7% 15.5%
65 and Older 4.6% 1.8% 2.8% 5.8% 0.0% 5.8% 22.8% 7.6% 15.2%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
SOCIOECONOMIC DATA - GENDER
Gender Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
Male 58.7% 54.7% 4.0% 38.0% 43.7% -5.7% 41.6% 45.8% -4.2%
Female 40.7% 45.2% -4.5% 62.0% 56.2% 5.8% 58.4% 54.1% 4.3%
Transgender 0.5% — — 0.0% — — 0.0% — —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
SOCIOECONOMIC DATA - HOUSEHOLD INCOME
Household Income Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
2008		 Charlestown Boardings
2000		 Charlestown Boardings
Pct. Chg. 
Under $20,000 0.0% 0.2% -0.2% 4.1% 2.9% 1.2% 0.0% 1.1% -1.1%
$20,000 - $29,999 0.3% 0.9% -0.6% 0.0% 2.9% -2.9% 2.2% 3.1% -0.9%
$30,000 - $39,999 1.1% 3.6% -2.5% 0.0% 8.8% -8.8% 2.0% 1.1% 0.9%
$40,000 - $49,999 (2008) 0.6% — — 2.3% — — 4.8% — —
$50,000 - $59,999 (2008) 1.5% — — 9.4% — — 2.7% — —
    $40,000 - $59,999 (2000) — 9.0% -6.9% — 16.2% -4.5% — 14.5% -7.0%
$60,000 - $74,999 (2008) 7.0% — — 15.2% — — 4.8% — —
    $60,000 - $79,999 (2000) — 11.5% -4.5% — 14.7% 0.5% — 9.5% -4.7%
    Over $80,000 (2000) — 74.7% — — 54.4% — — 70.6% —
$75,000 - $99,999 (2008) 8.6% — — 13.0% — — 6.5% — —
$100,000 or more (2008) 81.0% — 14.9% 56.0% — 14.6% 77.1% — 13.0%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
USAGE RATES
Number of Days of Use/Week Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
 Only Visiting 1.7% — — 0.0% — — 11.7% — — 0.6% — —
 Less than One Day 2.1% 0.9% 2.9% 4.9% 0.0% 4.9% 6.5% 5.0% 13.2% 8.3% 5.0% 3.9%
One Day 1.6% 1.0% 0.6% 0.9% 0.0% 0.9% 2.2% 1.8% 0.4% 2.8% 1.8% 1.0%
Two Days 5.1% 2.2% 2.9% 2.9% 3.7% -0.8% 13.3% 5.3% 8.0% 8.5% 5.3% 3.2%
Three Days 8.6% 6.6% 2.0% 11.3% 4.9% 6.4% 19.3% 12.5% 6.8% 22.4% 12.5% 9.9%
Four Days 13.3% 12.5% 0.8% 4.6% 13.6% -9.0% 8.5% 8.9% -0.4% 7.6% 8.9% -1.3%
Five Days 67.3% 76.8% -9.5% 72.7% 77.8% -5.1% 28.6% 56.9% -28.3% 38.4% 56.9% -18.5%
Six Days 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.4% 4.3% 5.1% 10.9% 4.3% 6.6%
Seven Days 0.3% 0.0% 0.3% 2.7% 0.0% 2.7% 0.7% 5.3% -4.6% 0.6% 5.3% -4.7%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
FARE PAYMENT TYPES
Fare Payment Type Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Adult full fare 4.7% 1.5% 3.2% 6.2% 1.2% 5.0% 26.1% 50.4% -24.3% 25.0% 50.4% -25.4%
Adult Monthly Pass 39.9% 21.8% 18.1% 57.0% 3.7% 53.3% 21.2% 7.8% 13.4% 26.2% 7.8% 18.4%
Mult-ride tickets 51.8% 74.5% -22.7% 30.6% 92.5% -61.9% 28.8% 33.6% -4.8% 33.5% 33.6% -0.1%
Senior and Disability half fares 3.6% 1.6% 2.0% 6.1% 0.0% 6.1% 22.9% 7.3% 15.6% 14.2% 7.3% 6.9%
Student and Child Reduced fares 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Other — — — — — — — — — — — —
  Blind Access Card 0.0% — — 0.0% — — 0.0% — — 0.0% — —
  1-day LinkPass — — — — — — 0.0% — — 0.0% — —
  7-day LinkPass — — — — — — 1.1% — — 1.1% — —
  Other 0.0% 0.2% — 0.0% 2.4% — — 0.6% — — 0.6% —
  Subtotal Other 0.0% 0.2% -0.2% 0.0% 2.4% -2.4% 1.1% 0.6% 0.5% 1.1% 0.6% 0.5%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% —

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
VEHICLE AVAILABILITY DATA - LICENSED DRIVERS
Licensed Drivers Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Licensed 99.9% 99.8% 0.1% 98.0% 98.8% -0.8% 98.9% 99.0% -0.1% 98.9% 99.0% -0.1%
Not Licensed 0.1% 0.2% -0.1% 2.0% 1.2% 0.8% 1.1% 1.0% 0.1% 1.1% 1.0% 0.1%
Total 100.0% 100.0% — 100.0% 100.0% — 100.0% 100.0% — — 100.0% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
VEHICLE AVAILABILITY DATA - VEHICLE AVAILABILITY
Vehicle Available Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
Yes 96.5% 97.1% -0.6% 88.2% 91.4% -3.2% 79.1% 69.3% 9.8% 84.8% 69.3% 15.5%
No 3.5% 2.9% 0.6% 11.8% 8.6% 3.2% 20.9% 30.7% -9.8% 15.1% 30.7% -15.6%

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
VEHICLE AVAILABILITY DATA - VEHICLES PER HOUSEHOLD
Vehicles per household Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
No Vehicles 0.7% 0.0% 0.7% 2.0% 2.5% -0.5% 3.1% 10.2% -7.1% 3.7% 10.2% -6.5%
1 vehicle 14.7% 14.4% 0.3% 23.2% 25.9% -2.7% 51.6% 48.1% 3.5% 52.7% 48.1% 4.6%
2 vehicles 62.3% 64.9% -2.6% 52.5% 60.5% -8.0% 33.9% 32.6% 1.3% 32.9% 32.6% 0.3%
3 or more vehicles 22.3% 20.7% 1.6% 22.3% 11.1% 11.2% 11.5% 9.2% 2.3% 10.8% 9.2% 1.6%
Total 100.0% 100.0% — 100.0% 100.0% — 100.1% 100.1% — 100.1% 100.1% —

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
VEHICLE AVAILABILITY DATA - VEHICLES PER CAPITA
Vehicles per capita Hingham Boardings
2008		 Hingham Boardings
2000		 Hingham Boardings
Pct. Chg.		 Hull Boardings
2008		 Hull Boardings
2000		 Hull Boardings
Pct. Chg. 		 Charlestown Boardings
(All 2008 Riders)
2008		 Charlestown Boardings
(All 2008 Riders)
2000		 Charlestown Boardings
(All 2008 Riders)
Pct. Chg. 		 Charlestown Boardings
(2008 Year-round riders only)
2008		 Charlestown Boardings
(2008 Year-round riders only)
2000		 Charlestown Boardings
(2008 Year-round riders only)
Pct. Chg. 
No Vehicles 0.7% 0.0% 0.7% 2.0% 2.9% -0.9% 3.2% 10.4% -7.2% 3.7% 10.4% -6.7%
0.01 to 0.49 13.8% 9.6% 4.2% 9.6% 11.4% -1.8% 4.1% 7.2% -3.1% 6.3% 7.2% -0.9%
0.5 to 0.99 40.6% 40.6% 0.0% 32.1% 35.7% -3.6% 32.0% 29.1% 2.9% 29.3% 29.1% 0.2%
1.0 to 1.49 37.0% 43.7% -6.7% 48.7% 50.0% -1.3% 52.7% 48.2% 4.5% 54.5% 48.2% 6.3%
1.5 to 1.99 6.2% 4.7% 1.5% 3.6% 0.0% 3.6% 6.2% 2.9% 3.3% 5.5% 2.9% 2.6%
2.0 or more 1.8% 1.4% 0.4% 4.0% 0.0% 4.0% 1.9% 2.2% -0.3% 0.8% 2.2% -1.4%
Total 100.1% 100.0% — 100.0% 100.0% — 100.1% 100.0% — — 100.0% —

 

 

COMPARISON OF 2008 and 2000 PASSENGER SURVEY RESULTS
MBTA WATER TRANSPORTATION SERVICES - SELECTED BOARDING DOCKS
SERVICE QUALITY RATINGS
Performance Measure Hingham Boardings
Rating
2008		 Hingham Boardings
Rating
2000		 Hingham Boardings
Rating
Change 
Hull Boardings
Rating
2008		 Hull Boardings
Rating
2000		 Hull Boardings
Rating
Change 		 Charlestown Boardings
Rating
2008		 Charlestown Boardings
Rating
2000		 Charlestown Boardings
Rating
Change 
On-time performance 4.8 4.4 0.4 4.3 4.0 0.3 4.7 4.8 -0.1
Safety and Security 4.6 4.0 0.6 4.5 4.3 0.2 4.7 4.4 0.3
Cleanliness/condition of boats 4.3 4.5 -0.2 4.2 4.4 -0.2 4.1 4.3 -0.2
Courtesy of ferry crews 4.6 4.4 0.2 4.6 4.6 0.0 4.5 4.8 -0.3
Availability of seating on boats 4.4 4.3 0.1 4.2 4.3 -0.1 4.7 4.6 0.1
Frequency of Service 4.1 3.9 0.2 3.0 2.5 0.5 4.2 4.2 0.0
Travel time/speed 4.4 4.2 0.2 4.6 3.8 0.8 4.6 4.6 0.0
Parking availability 4.7 3.7 1.0 4.4 4.6 -0.2 2.6 3.1 -0.5
Amenities at terminals (2008) 3.1 — — 3.1 — — 2.9 — —
Condition of Docks (2000) — 3.8 -0.7 — 4.2 -1.1 — 4.3 -1.4

Service Quality measures were rated on a scale of 1 to 5
1 = Poor (2008); Very Poor (2000)
3 = Average
5 = Excellent (2008); Very Good (2000)